Terms of Service

Last revised: April 9, 2025

Our website address is: https://peonician.com.

Welcome to Peonician! These Terms of Service (“Terms”) govern your access to and use of the Peonician online shop platform, including any content, features, and services provided by Peonician (“we,” “us,” or “our”). By using our platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

Account Registration
1.1 In order to use our platform, you must create an account. If you have not registered an account after purchasing the product, we will register it for you in our system. You are responsible for maintaining the confidentiality of your account information, including your username and password. You are solely responsible for all activities that occur under your account.

1.2 You must be at least 18 years old or the legal age of majority in your jurisdiction to create an account and use our platform. By creating an account, you represent and warrant that you meet these requirements.

Products and Orders
2.1 Peonician offers supply chain services and also a variety of products for sale through our online platform. We strive to provide accurate descriptions, images, and pricing information for all products. However, we do not guarantee the accuracy, completeness, or reliability of any product information.

2.2 By placing an order, you agree to pay all charges associated with your purchase, including applicable taxes and shipping fees, if any.

2.3 We reserve the right to refuse or cancel any order for any reason, including but not limited to third-party-product availability, errors in pricing or product information, or suspected fraudulent activity.

2.4 Third-party logistics providers may handle delivery, and tracking details will be shared in that case. Estimates of delivery times are not guaranteed. We are not liable for delays/failures due to events beyond our control (e.g., pandemics, wars, natural disasters). Ownership and risk transfer to service user upon delivery to the carrier (FOB/FCA terms apply).

2.5 Our Refund and Returns Policy can be found at https://peonician.com/refund_returns-2/. By using Peonician and all services under this brand, you acknowledge that you have read, understood, and agreed to our refund and return policy.

Intellectual Property
3.1 All content and materials available on our platform, including but not limited to logos, trademarks, text, graphics, images, videos, and software, are the property of Peonician or its licensors and are protected by applicable intellectual property laws.

3.2 You may not use, copy, reproduce, modify, distribute, transmit, or display any content from our platform without our prior written consent. Any unauthorized use may violate copyright, trademark, and other applicable laws.

Prohibited Activities
4.1 When using our platform, you agree not to:

a) Violate any applicable local, national, or international laws, including but not limited to: trade sanctions, export controls, customs regulations or false declaration of goods, Anti-bribery/corruption laws.

b) Engage in fraudulent, deceptive, or misleading activities, such as submitting fake orders, invoices, or payment details, listing, selling, or sourcing imitation products, artificially inflating or defrauding market prices.

c) Interfere with or disrupt the platform’s operation, including unauthorized access to servers, APIs, or databases. Spam the system with fake inquiries or bots and creating duplicate accounts to evade bans.

d) Collect, store, or misuse platform data without explicit consent.

e) Unauthorized Commercial Use.

f) List, trade, or facilitate transactions involving prohibited items, illegally sourced goods.

g) Fail to honor contractual agreements, including non-payment after order confirmation, false chargebacks or payment disputes without cause.

4.2 We reserve the right to suspend/terminate accounts immediately, report illegal activities to authorities and withhold funds for disputed transactions.

Privacy
5.1 We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and disclose your information.

Limitation of Liability
6.1 To the maximum extent permitted by law, Peonician and its affiliates, officers, directors, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our platform.

Termination
7.1 We may terminate or suspend your account and access to our platform at any time and for any reason without notice or liability.

Changes to the Terms
8.1 We reserve the right to modify or update these Terms at any time without prior notice. Continued use of our platform after any changes to the Terms constitutes your acceptance of the revised Terms.

Governing Law
9.1 These Terms shall be governed by and construed in accordance with the laws of People’s Republic of China. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Pingshan District Intermediate People’s Court, Shenzhen, People’s Republic of China.

Contact Us
10.1 If you have any questions or concerns regarding these Terms, please contact us at info@peonician.com.

By using Peonician and all services under this brand, you acknowledge that you have read, understood, and agreed to these Terms of Service.

This website reserves the final right to interpret the above terms and conditions.