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Get in Touch

Whether you’re sourcing products, managing dropshipping logistics, or need custom supply chain solutions – our team is ready to assist you.

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Global Headquarters

📍 Shenzhen Office:
18/F, Supply Chain Tower, Nanshan District, Shenzhen, China 518000

🌐 Los Angeles Office:
456 Commerce Street, Suite 2200, CA 90012, USA

Direct Access

📞 24/7 Support: +86 180 2287 30
✉️ Inquiries: customer-service@peonician.com

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Have a Question?
Contact us!

If you have any question, we warmly invite you to contact us by email. Please email us at customer-service@peonician.com for any information.

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customer-service@peonician.com

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Popular Questions

Here are some questions that our customers frequently ask.

Sourcing and dropshipping offer distinct paths for eCommerce entrepreneurs, each with unique processes. Sourcing starts with product research to identify profitable niches, followed by finding reliable suppliers through platforms like Alibaba. After vetting suppliers and their products, negotiations on price and terms are crucial before placing bulk orders. Logistics, including shipping and warehousing, must be managed carefully, along with quality control measures. Inventory is then stored and sold via online stores or retail outlets. For more information, please click here.

For small batch purchases of stock products, the majority of time is spent on transportation. If you require customization or large-scale production, additional production time will be necessary. In terms of transportation time, the destination and the mode of transport (such as air freight or sea freight) can significantly impact the duration. Peonician’s Ultra-fast shipping service can greatly reduce transportation time. For more information on shipping timeliness, please click here.

You can use PayPal or Payoneer for payment. Payment platforms will charge transaction fees ranging from 3% to 5%. Please refer to this for specific rates.

We will send you a confirmation email upon receipt of your goods from the supplier, which includes a basic inspection report and actual photos. If you are not satisfied with the goods before shipment within 5 days of receiving the confirmation email, we will provide a return service and a 100% refund. The refund can be applied here. Your satisfaction is our top priority.

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